Product Manager

Would you like to be a part of an innovative venture-backed startup that is pioneering the next frontier in human communication? Cognixion is building a revolutionary sensory communication platform with an audacious goal of being able to communicate with anyone around the world via a direct brain computer interface and other nonverbal inputs. Specifically, translating brainwave patterns into digital controls that can be utilized to give people with severe disabilities greater access to communication, giving professionals access to data that helps them make better choices, and new more natural user interfaces for communicating with others. We’re unlocking human potential by working at the intersection of artificial intelligence (A.I.), augmented reality (AR) and neurotechnology and are developing a platform of accessible solutions that accelerate communication access for those who need it most.

We have a very team-oriented environment and work in a collaborative fashion. We have grown over the past four years and now have offices and employees based in Santa Barbara California and Toronto Ontario.

We are seeking a hardworking, outcome-driven Product Manager  based in either our Santa Barbara office OR our Toronto office. This role is focused on developing high quality, self-perpetuating software products that grow and support rapid and high growth. Also, for ensuring a lifetime of customer and user value through exceptionally designed app and web services that users quickly feel they can’t live without. This includes taking accountability for all software enabled customer touchpoints (screen-based product and marketing touchpoints, downloadable or viewable content). The person in this role is seen as an evangelist for unlocking our company’s capacity and talents, aligning user needs with market opportunities, collaborating with internal teams to execute and launch new products and features, communication of progress and achievements, maximizing the productivity of design and content creation activities and helping to identify whitespace opportunities that our company and our products can rapidly capitalize on.

 Further, this role will also be influential in developing IP in the areas of trade secret (unique ways we do things that are nonpublic and not obvious), copyright (content, visual designs and/or software) and design patents (novel ux/cx methods).

 The role requires an individual that is a self-starter, highly organized and entrepreneurial with a leaning toward crisp communication (brevity) but also depth when explaining complex ideas, insights or solutions - that help non-technical people understand the solutions as easily as the most technical expert. This individual can get lots of things done themselves and via collaboration, as well has the leadership potential for growing a team of direct and indirect reports in the future.

 Further, the person in this role must be quick on their feet, understand how to prioritize and work with urgency to address issues or capitalize on opportunities. The success or failure of a product is directly impacted by your work. Communication, and project management skills are critical.

 

Responsibilities:
Product Experience

  • Accountable for defining and perfecting our user and buyer persona

  • Accountable for developing highly usable and exciting software experiences

  • Accountable for quality, speed and cost of CX/UX work being done at or for Cognixion

  • Responsible for stewarding and prioritizing user/customer requirements and user stories

  • Responsible for collaborating across functional groups and suppliers to ensure alignment of CX/UX goals with other groups – i.e. the right teams are working on the right things.

  • Responsible for sourcing and managing product/cx/ux and other relevant contractors

  • Contributing to the management of our overall commercial product backlog

 

Product Marketing

  • Responsible for product marketing plan development that corresponds with product launches – milestone based plus run-rate release support

  • Responsible for content strategy, creation in support of above product marketing plans

  • Responsible for coordinating major product launches and minor announcements

  • Responsible for product marketing communication with existing customers/users

  • Responsible for sourcing content – either 3rd party, internally created or from customers

  • Contribute to, or coordinate the development of, thought leadership content

 

Operations & Management

  • Accountable for all software enabled customer touchpoints (screen-based product and marketing touchpoints, downloadable or viewable content)

  • Responsible for expense management of the creative function (product design & marketing creative development); including effective timesheet management, vendor negotiation, invoicing, prompt internal & external communication, and report generation

  • Responsible for supporting the recruitment, hiring, management, performance reviews and termination of employees, contractors, interns and vendors.

 

Project Management

  • Accountable for defining appropriate resource requirements and processes

  • Responsible for managing necessary resources and processes are applied

  • Responsible for regular status reporting of key programs under your management

  • Responsible for anticipating issues in advance and mitigating project risk through escalation and facilitating awareness and resolution to key issues as early as possible

  • Responsible for being data-driven, and comfortable being held to high standards of managing projects to specific time milestones, budget and/or goal outcomes.

 

Requirements:

  • Located near either Santa Barbara, California or Toronto, Ontario – Canada

  • Master’s degree or equivalent work experience

  • Startup & Entrepreneurial experience

  • 3+ years in a creative leadership role within a 25+ person company

  • 5+ years experience in advanced technology and software fields

  • 5+ years experience building and managing direct reports and teams (hire, coach, fire)

  • 10+ years using business communication tools (e.g. email, skype, texting, ms office)

  • 3+ years of hands-on international work experience (culture, markets, design, psychology)

  • Successfully shipped and supported mobile apps that grew to 1,000,000+ users

  • Directly increased sales and revenue growth through product design and marketing

  • Experience designing CX/UX for integrated systems and consumer electronics

  • Familiarity with Bluetooth connected devices and services. Experience preferred.

 

Job Benefits:

  • Central downtown Santa Barbara or downtown Toronto location

  • Easy access to transit, dining, entertainment

  • Work in a friendly and very team-oriented, collaborative culture

  • Fantastic perks that come along with being a member at ImpactHub Santa Barbara or Workhaus Toronto

  • Opportunities to see your work directly making a social impact in the world

  • Flexible mobile working arrangements available for high performers

  • Company events and ongoing learning opportunities

  • Paid Federal holidays and earned vacation days

  • Incentive Stock Options Plan for high performers

  • Growing business with offices in Canada and USA

  • International Travel opportunities

 

To Apply:

We are an equal opportunity employer. Please apply by emailing us via the Apply button - it will open your email program to send us an email.

Job Type:

Full-time

Compensation:

Commensurate with experience and company stage (venture backed; Pre-Series A)